Privacy Policy

Last updated: 11th September, 2025

1. Introduction

Bluebird Rentals (“we”, “our”, “us”) are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and store your personal information, and how you can access and correct it.

2. What Information We Collect

We may collect personal information such as:

  • Your name, email, phone number, and address

  • Payment details (if applicable)

  • Information you provide when making enquiries, purchases, or using our services

  • Website usage data, including cookies, IP addresses and browser activity

We only collect personal information that is reasonably necessary for our functions and services.

3. How We Collect Information

We may collect information:

  • Directly from you (through forms, calls, emails, or purchases)

  • Automatically via our website (cookies, analytics, log files)

  • From third parties you authorise us to contact

You can choose not to provide personal information, but this may affect your use of our services.

4. How We Use Your Information

We use personal information to:

  • Provide and improve our products and services

  • Respond to enquiries and process transactions

  • Send updates, offers or marketing communications (if you’ve consented)

  • Meet legal and regulatory requirements

5. Disclosure of Personal Information

We may disclose your personal information:

  • To service providers who help us deliver services (e.g. IT, payment processing, marketing platforms)

  • To legal or regulatory authorities when required by law

  • To business partners or affiliates with your consent

If we disclose personal information overseas, we will take reasonable steps to ensure those recipients comply with the APPs.

6. Direct Marketing

We may send you marketing communications if you’ve given consent or if you’d reasonably expect to receive them. You can opt out at any time by clicking “unsubscribe” in emails or contacting us directly.

7. Cookies and Website Analytics

Our website uses cookies and third-party tools (e.g. Google Analytics) to improve user experience and measure website traffic. You can disable cookies in your browser, but some functions may not work correctly.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes both technical and physical security measures.

While we strive to protect your information, no system is completely secure.

9. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate, out of date, or incomplete.

Please contact us (see Section 12) to make a request.

10. Complaints

If you believe we have breached your privacy, please contact us using the details below. We take complaints seriously and will respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
 Website: https://www.oaic.gov.au
 Phone: 1300 363 992

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Bluebird Rentals
Phone: 0433 600 080
Address: 12 Dunlop St, Strathfield South NSW 2136

0433 600 080